RETURN POLICY

• Merchandise must be returned within 30 days of the ship date.
• In most cases, a pre-paid return label will be provided so you can easily return your merchandise.
• Merchandise must be unused and in perfect new condition to qualify for a return.
• Merchandise must be accompanied by the original product packaging, including all documentation.
• Your return shipping label is valid for 28 days. Please drop your package off within this time frame to be eligible for a refund.
• Any merchandise marked "Final Sale" cannot be returned.
• Original shipping charges and Package Protection are non-refundable.
• International orders (outside the U.S.) will not receive a prepaid shipping label via email. For international returns, you will be emailed a Return Merchandise Authorization (RMA) and a packing slip after you complete the return process on our site. You will be responsible for returning the order to the address on the packing slip using your courier of choice. We strongly recommend using a shipping method with tracking. Please note we are not responsible for lost/untrackable returns. You can process your return here. 
• Only one return or exchange transaction is permitted per order.
• Once your return is shipped and your tracking shows it is with the carrier, your refund is issued and you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.

• Received a Defective item? If you have received a defective item, please complete a claim so we can resolve this issue immediately.
• Received the Wrong item? If the item received is not what was ordered, please complete a claim  so we can resolve this issue immediately.

START A RETURN

EXCHANGE POLICY

• Merchandise must be exchanged within 30 days of the order ship date.
• In most cases, a pre-paid return labels are emailed to you and you will be presented with the option for an instant exchange. 
• Merchandise must be unused and in perfect new condition to qualify for an exchange.
• Merchandise must be accompanied by the original product packaging, including all documentation.
• Your return shipping label is valid for 28 days. Please drop your package off within this time frame to be eligible for a refund and to ensure your exchange item(s) remain reserved.
• Any merchandise marked "Final Sale" cannot be exchanged. 
• Original shipping charges and Package Protection are non-refundable.
• We do not currently offer exchanges on international orders (outside the U.S.). To exchange an order outside of the U.S., we recommend returning your original order and placing a new one. You can process a return here.
• Only one return or exchange transaction is permitted per order.
  

START AN EXCHANGE